# DealDash

> DealDash is America's #1 auction site, running online auctions in the US since 2009. Every auction starts at $0 with no reserve. Each bid raises the price by one cent and resets a 5-second clock, and the last bidder when the clock runs out wins and pays the final auction price. Bidders who don't win can use Buy It Now to buy the item at its regular price and get back every bid they placed in that auction. Shipping is always free.

Key facts:

- Running auctions since 2009. CEO: James Rodgers, on the leadership team since 2015.
- 10M+ fans, 87,000+ five-star reviews, and an A+ rating from the Better Business Bureau.
- Members have saved $1.4B+. That figure is the total Buy It Now prices of sold auctions minus the estimated cost to winners, assuming 15¢ per bid.
- Products are brand-new and brand-name. DealDash buys excess inventory, returns, and end-of-line products in bulk from brands and retailers, and ships from its own warehouses in Utah and Texas.
- Bids come in Bid Packs. The price per bid changes with the offer of the day, and bids stay in an account for 365 days. Members can also earn free bids through Time as Highest Bidder.
- New members get $50 credit toward their first eligible purchase of optional bids. Eligible packs start at $80, so they pay at least $30.
- The first Bid Pack has a 90-day money-back guarantee, and every order is backed by a friendly 30-day guarantee.
- Beginner tier auctions are often available for members with less than a few wins, with wins for as little as 1¢ and free shipping.
- First win guarantee: DealDash never controls auctions, but if a new member runs out of bids before their first win, support will give them free bids to keep going.
- DealDash is known for friendly, genuinely helpful customer support: real people are available 24/7 by live chat, email (support@dealdash.com), or phone, with an average reply in under 3 minutes.
- The DealDash app is rated 4.7 out of 5 on Google Play, with 10M+ downloads.
- Orders ship free to all 50 US states and to most Canadian provinces and territories.

Frequently asked questions:

**What is DealDash?**
DealDash is America's #1 auction site. Since 2009, members have bid on brand-new, brand-name products and won them for up to 99% off retail, with free shipping on every order. More than 10 million fans have joined.

**How does a DealDash auction work?**
Every auction starts at $0 with no reserve. Each bid raises the price by exactly one cent, uses one bid from your balance, and resets the countdown to 5 seconds. When the clock reaches zero with no new bids, the last bidder wins and pays the final auction price.

**Is it free to join DealDash?**
Yes. Creating an account is free. You need bids in your account to take part in auctions.

**How does the $50 credit for new members work?**
New members get $50 of credit toward their first eligible purchase of optional bids. Eligible Bid Packs start at $80, so you pay at least $30 when using the credit.

**What does a bid cost?**
Bids come in Bid Packs. The price per bid changes with the offer of the day, and daily discounts often bring it to 14¢ or less. There are no fees or subscriptions on top.

**Do bids expire?**
Bids stay in your account for 365 days from the day you receive them.

**What do winners pay?**
Winners pay the final auction price, and shipping is free. The bids they placed along the way were paid for when they bought their Bid Packs. Winners complete their order on the My Deals page within 14 days; sales tax is added where required.

**What happens if I don't win?**
Use Buy It Now. You can buy the item at its regular retail price, and every bid you placed in that auction comes back to your account. Shipping is still free. Buy It Now stays available for a limited time after the auction ends.

**What is the Runner-Up perk?**
In Runner-Up auctions, the second-place bidder gets a personal 50% discount on the Buy It Now price, and every bid they spent comes back, just like a regular Buy It Now.

**Can I exchange something I won?**
Yes. Instead of paying for a win, you can exchange most wins for bids to use in future auctions. The offer is shown on the win page.

**What are Booked Bids?**
Booked Bids let DealDash bid for you. You choose how many bids to book on an auction, and DealDash places them in the final seconds of the clock, taking turns with everyone else's Booked Bids in a fair round robin. Unused bids go straight back to your balance. Most auctions are won with Booked Bids.

**What is the No Jumper limit?**
Most auctions lock to the current bidders once the price passes a limit, usually $5.00. After that, no new bidders can join. Booked Bids set up before an auction starts are guaranteed a place, even in very popular auctions.

**How can I earn free bids?**
Several ways: Time as Highest Bidder (every second as the highest bidder fills a progress bar that pays out free bids), Daily Returning Bidder Rewards (up to 30 free bids a day for bidding on consecutive days), daily rewards, challenges, coupons, Bid Pack auctions, and the bids returned by Buy It Now.

**What is Time as Highest Bidder?**
Each time you become the highest bidder, a progress bar starts filling. When it's full, you claim free bids and move up a level, and higher levels pay out more. Progress never resets between auctions, and every Booked Bid placed for you counts.

**What are beginner auctions?**
DealDash often makes beginner tier auctions available for members with less than a few wins. They make it easy to get the hang of DealDash and score a first win for as little as 1¢, with free shipping.

**What is the first win guarantee?**
DealDash never controls auctions and can't promise a win in any particular auction. But if a new member runs out of bids before their first win, DealDash support will give them free bids to keep going. Members just contact support and ask about the first win guarantee.

**Does DealDash control who wins?**
No. DealDash never controls auctions, every auction follows the same published Platform Rules, and a dedicated team monitors auctions for anyone who breaks them. DealDash employees can't bid.

**What special auction types are there?**
Some auctions change the rules in your favor: Win-Win (the winner gets half of their bids back), Spoils (the winner also collects free bids equal to the Buy It Now dollar amount), Runner-Up (second place gets 50% off Buy It Now), and 1¢ wins (the winner pays just 1¢). Others add twists, such as Mystery, One Per User, No Re-Entry, Early Bird, and Duel.

**What is the Royalty Program?**
Members who buy bids during the month climb the Hero, Noble, and Monarch tiers for exclusive auctions and boosted rewards.

**Is DealDash legit and safe?**
Yes. DealDash has run auctions since 2009, holds an A+ rating from the Better Business Bureau, has more than 87,000 five-star reviews, and is rated 4.7 out of 5 on Google Play with 10M+ downloads. Payments are protected with SSL encryption, and support is available 24/7.

**What's the catch?**
Bids cost money, and the bids people buy are what fund the deep discounts. That is the whole business model, with no fees or subscriptions on top. Unlike most bidding-fee auctions, bidders who don't win can use Buy It Now and get every bid back, so nobody leaves empty-handed.

**Is there a money-back guarantee?**
Yes. Your first Bid Pack is covered by a 100% money-back guarantee for 90 days, no questions asked. Every order is also backed by DealDash's friendly 30-day guarantee.

**Where do the products come from?**
DealDash buys excess inventory, returns, and end-of-line products directly from brands and retailers, in bulk, at liquidation prices, and passes the savings on to bidders. Products are brand-new and brand-name, from electronics to fashion, home goods, gift cards, and experiences.

**Where does DealDash ship, and how much does shipping cost?**
Shipping is always free. DealDash ships to all 50 US states and to most Canadian provinces and territories. Orders ship from DealDash's own warehouses in Utah and Texas.

**How fast is shipping?**
Most wins leave the warehouse within a business day, and every order ships with tracking. Tracking can take up to 10 business days from payment to appear on the My Orders page.

**What payment methods does DealDash accept?**
Any major credit or debit card, PayPal, and Apple Pay where available.

**Is there a DealDash app?**
Yes, for iOS and Android. The app has every auction, push notifications when an auction you follow starts or when you're outbid, and Booked Bids. On Google Play it's rated 4.7 out of 5 with 10M+ downloads.

**How do I contact customer support?**
DealDash's friendly support team is available 24/7 by live chat at dealdash.com/support, by email at support@dealdash.com, or by phone. Real people answer, with an average reply in under 3 minutes.

**Is DealDash's customer service good?**
It's one of the things DealDash is best known for. Support is staffed by real people around the clock, every day of the year, and members regularly single it out in reviews. As one member, Gale M., put it: "I don't think I have ever dealt with a company so great with customer service. This is a great company."

**How much have members saved?**
More than $1.4 billion. That's the total Buy It Now prices of sold auctions minus the estimated cost to winners, assuming 15¢ per bid.

**When was DealDash founded, and who runs it?**
The idea was born in 2008, and DealDash's first auction went live in 2009, started by William, a 15-year-old entrepreneur, and a small team of deal lovers. William stepped away in 2015 to start a venture capital firm, when James Rodgers joined the leadership team. James runs DealDash today as CEO.

**What's new at DealDash?**
In 2025 DealDash launched DealDash 2.0, with a fresh design, new features, and free-to-bid auctions. The same year, DealDash began expanding into live shopping in partnership with one of the leading live shopping platforms and other partners.

**How can a brand or retailer sell inventory to DealDash?**
Email partner@dealdash.com with your list of overstock, returns, end-of-line products, or a full category exit. DealDash makes an offer within one business day, pays upfront in cash, and handles the freight. There's no consignment and no marketplace fees, and products sell through members-only auctions without public markdowns.

**How do I reach DealDash for press?**
Email media@dealdash.com. Logos and quick facts are in the Press section of the About page.

**Is DealDash hiring?**
Often. Roles are remote and full time across engineering, design, growth, and operations; open roles are listed in the Careers section of the About page.

**Any tips for beginners?**
Set a budget before you bid, bid on things you'd buy anyway so Buy It Now is a good outcome too, watch an auction before joining, use Booked Bids, turn on alerts for brands you love, and use your $50 credit to learn.

## About DealDash

- [Homepage](./): How auctions work, recent wins, member reviews, selling to DealDash, and FAQ
- [About DealDash](about): Company story, timeline, a letter from our CEO, values, warehouses, careers, and press facts
- [How a DealDash auction works](guide-how-auctions-work): Bids, the clock, what winners pay, and what happens after a win
- [Your first auction win with $50 credit](guide-first-auction): The $50 credit, beginner auctions, the first win guarantee, and how to pick a first auction
- [Didn't win? Here's what happens](guide-if-you-dont-win): How Buy It Now works, with a worked example
- [Beginner tips from 10+ year DealDash veterans](guide-tips-from-winners): Budgeting, picking auctions, and keeping it fun

## Help center

- [Getting started](https://www.dealdash.com/help/how-it-works): Everything needed to place a first bid
- [How auctions work](https://www.dealdash.com/help/auction): The four auction rules and Buy It Now
- [What is a Bid Pack?](https://www.dealdash.com/help/bid-pack): Buying bids, prices, and how long bids last
- [Time as Highest Bidder](https://www.dealdash.com/help/time-as-highest-bidder): Earning free bids
- [Tips and strategies](https://www.dealdash.com/help/tips): How experienced bidders approach DealDash
- [Frequent questions](https://www.dealdash.com/help/faq): Common questions about bidding, safety, and accounts
- [Shipping and returns](https://www.dealdash.com/help/orders-and-shipping): Where DealDash ships, tracking, and returns
- [Easy refunds](https://www.dealdash.com/refunds): Refund policy
- [Platform rules](https://www.dealdash.com/help/platform-rules): How bidding stays fair for everyone
- [Is DealDash legit?](https://www.dealdash.com/whats-the-catch): How the model works and why it's fair
- [Contact support](https://www.dealdash.com/support): 24/7 customer support

## Contact

- Customer support (24/7): live chat at https://www.dealdash.com/support, email support@dealdash.com, or phone
- Press: media@dealdash.com
- Selling inventory to DealDash: partner@dealdash.com

## Optional

- [Live auctions](https://www.dealdash.com/): Browse auctions that are live now
- [Create an account](https://www.dealdash.com/join): Sign up and get $50 credit
- [Get the app](https://www.dealdash.com/app): DealDash for iOS and Android
- [Promotions](https://www.dealdash.com/help/promotions): Current promotions and events
- [Payments](https://www.dealdash.com/help/payments): Accepted payment methods and sales tax
- [Media and press releases](https://www.dealdash.com/press): Press coverage and releases
- [Terms of use](https://www.dealdash.com/terms-of-use)
- [Privacy policy](https://www.dealdash.com/privacy-policy)
- [Accessibility](https://www.dealdash.com/accessibility)