Art and Collectibles Policy

Updated: June 5th, 2025

By participating in an auction, winning an auction, or utilizing the "Buy it Now" function (an “Activity”) in an auction subject to this Art and Collectibles Policy (a “Covered Auction”), you agree to and understand this Art and Collectibles Policy (the “Policy”). If you do not agree to or understand this Policy or otherwise do not meet the terms of this Policy, DO NOT ENGAGE IN ANY ACTIVITIES ON A COVERED AUCTION. Any Capitalized terms in this Agreement, not otherwise defined herein, will have the terms described in the Terms of Use.

  1. Item Condition: The item auctioned is unique and is sold as is. Although DealDash makes every attempt to procure the item from a reputable vendor, DealDash itself makes no guarantees as to the authenticity.

  2. Buy it Now orders: As the item is unique or has unique features, DealDash will fulfill "Buy it Now" orders with the following restrictions:
    1. If the auction winner does not redeem the product / exchanges it for bids as offered by DealDash, DealDash will fulfill the first "Buy it Now" order with the auctioned item.
    2. If the auctioned item is not available to fulfill a "Buy it Now" order, due to the auction winner redeeming the item, and/or there being multiple "Buy it Now" orders, DealDash will offer Buy it Now customers the following choices.
      1. If DealDash is able to immediately, within fourteen (14) days of the auction end date, find an Alternative Piece, from the same artist, manufacturer, or brand, available for immediate purchase at a major auction house or art dealing website, DealDash reserves the right to offer an Alternative Piece.
        1. The Alternative Piece will have a value between 70% and 100% of the listed "Buy it Now" price, where the value is defined as the total cost paid by DealDash to procure the item, including the purchase price, seller fees, shipping and import costs.
        2. DEALDASH WILL STRIVE TO OFFER AN ALTERNATIVE PIECE, BUT MAKES NO GUARANTEE. PLEASE NOTE THAT FINDING AN ALTERNATIVE IS VERY UNLIKELY, AND IF YOU "BUY IT NOW" YOU ARE LIKELY TO RECEIVE A SUBSTITUTION OR BIDS AS OUTLINED BELOW.
        3. The customer is not obligated to accept the Alternative Piece, and may opt to receive bids instead as defined below.
      2. DealDash may offer the "Buy it Now" customer a Substitute Piece in the same or in a similar category as the auctioned item, available for immediate purchase at a major auction house or art dealing website.
        1. The Substitute Piece will have a value between 70% and 100% of the listed “Buy it Now” price, where the value is defined as the total cost paid by DealDash to procure the item, including the purchase price, seller fees, shipping and import costs.
        2. The customer is not obligated to accept the Substitute Piece, and may opt to receive bids instead as defined below.
      3. DealDash will offer the customer a quantity of bids, which is outlined in the description of the Covered Auction.

  3. Arrangement of Shipping: After winning an auction or using the "Buy it Now" function on a Covered Auction, DealDash will reach out to you to arrange shipment of the item, and to present alternatives if applicable (as seen in Section 2). To be able to determine which items are available to ship, shipment will occur fourteen (14) days after the auction end date the earliest. Please note that due to the high value of the item, a custom shipping method may be used, and the customer may be required to receive the shipment in person. DealDash will primarily aim to deliver items to winners, or under Section 2, within thirty days; but due to the unique nature of the items offered, DealDash will reserve the right for longer delivery times.

  4. Indemnification: You understand and agree that a breach of this Policy shall constitute a breach of the Terms of Use, including for the purposes of Section 32 of the Terms (relating to indemnification). DealDash reserves any right to any action allowed under the Terms for any breach of this Policy.

  5. Conflicts: In the event that any statement on DealDash.com or any provision of the Terms of Use or other policy made thereunder contradicts this Policy, to the extent that this Policy is specifically applicable, this Policy shall supersede the statement or provision.