We continue on the series of presenting our customers. Now it’s time to hear what Shirley says about bidding on her favorite online auction. Based on the chat we had with her, Shirley loves all the artsy auctions she’s won. She is reminded daily of her previous wins by the artwork, sculptures and clocks on her wall. The decorations are something she feels she wouldn’t have afforded in the retail market herself:
My best memory is an accumulation of all these wonderful things that I’ve been able to acquire. Items I would never be able to get in the retail market. The artwork in my home, the sculptures, the clocks – they’re all well made, they look gorgeous and it makes my home that much better.
View the whole interview below or on our YouTube Channel with weekly updates.
Today we’re introducing a new YouTube series where a DealDash customer is interviewed. They’ll share their experience on DealDash, their favorite features and even some of the items they’ve won on DealDash.
Each episode will feature one DealDash customer and their story. This week, we’re introducing our customer Craig from Los Angeles. Craig first heard of DealDash in a TV commercial and his first thought was disbelief:
This can’t be real, they can’t be giving out deals like this. Then I went on and started winning great products at such a cheap price, it’s unbelievable.
If you’re familiar with DealDash, you may already know that the company just celebrated its 9 Year Anniversary. What’s the key to staying in business for such a long time? We have it clear: we know how to take care of our customers. Listening to customer feedback and concerns are necessary to keep evolving as a company. Customer feedback is the key to becoming a better DealDash year after year! Company culture is built on top of company values, which for DealDash are listed on their website:
Treat your customers as you would want to be treated yourself.
Develop new skills and expand your perspective.
Take ownership, take initiative, take action, YOU are the company.
Break assumptions, pursue unconventional ideas.
Data is worth more than 1000 smart opinions. Data is everywhere, use it!
We are a flat organization. Talk with your colleagues and share your ideas.
Sometimes it can be hard to find the perfect Christmas gift. Let DealDash help you shop this year.
Does the thought of making your way through the stores with their long lines make you want to stay home? No problem! You can still get all of your holiday shopping done from home with DealDash. Check out all the great deals and perks of DealDash for all your holiday shopping. Read on for more information.
What Do You Want to Buy?
DealDash has an incredible selection of gifts for men, women, and children. They have something for your Mother-in-Law, your teenage brother, or your senior citizen neighbor across the street. Here are a few great ideas that you can take advantage of when you are shopping on DealDash.
DealDash has a huge selection of electronics. There are TVs, drones, and even 3-D printers available for bidding! You can’t find this much selection at your local store, you would have to go to a few stores to get all of these items.
Beauty and Self-Care
If you’d like to give someone a purse, a watch, or even a nice sweater then DealDash can help you. There are so many different choices you are sure to find something for that special someone in your life.
No matter who you are shopping for, everyone can use a gift card. Some people say that a gift card is an impersonal gift, but personally I both love to give and receive them. They are absolutely the perfect gift for someone who is hard to shop for, someone who has everything, and also someone that you don’t know very well.
DealDash has so many different varieties of gift cards that there is one for everyone from kids on up to adults. There are big box-type store cards such as K-Mart and Wal-Mart as well as restaurants such as T.G.I. Friday’s and Red Robin, and even cards for travel such as American Airlines.
Buy It Now (BIN)
If you end up not winning an auction that you would like to get as a gift for someone, no problem. You can always use the Buy It Now option (BIN) and purchase the auction item at the retail price, which is always listed on the auction in the upper left corner under the title. This allows you to get back all the bids you put into that specific auction. This is perfect for items you planned to purchase anyway. Remember, each win and BIN gets free shipping, so you really can’t lose by using the Buy It Now option.
Thanks for Reading the DealDash Blog
I hope this article on tips for getting gifts on DealDash has been helpful. I always want to encourage new bidders to learn more about DealDash. If you’d like to read more, you should definitely check out DealDash’s “Tips & Tricks” section on the official site. You can learn a lot, and be in the know.
Also, check out our two other DealDash blogs. You can find them at DealDashTips.com and DealDashReviewed.com. Please check them out and have a great time on DealDash, and happy Bidding, everyone!
When using DealDash you might at times need a little extra help. Our customer service is here to help you.
DealDash has a wonderful customer service team. They are here to help you with any and every problem, questions, or concern that you might have – even if it’s not related to bidding!
They have heard and experienced everything that you might think to throw at them, and with a happy attitude as well. Read on for more information that you should know about DealDash customer support.
Why Should I Contact Customer Service?
DealDash is a very easy site to use, but if you are used to a different bidding format such as other online auctions, you might be in need of some guidance. Not all auction sites work the same way, and customer service can help you understand the “ins and outs” of using the site. We have all run into some problem at some point whether it’s something small or large. But never hesitate to contact the DealDash customer support team – they are there for you!
Other reasons that you might want to contact customer service include having a problem with item delivery, needed a refund, or asking for bidding tips. DealDash customer service can help you with all of these issues to get you on your way back to bidding. You can also find tips to bidding on DealDash from the DealDashTips blog.
You might have already seen Jame’s from DealDash posting weekly videos to the DealDash Official YouTube channel. Almost all videos James posts to the YouTube channel have a section where customers can share their thoughts on DealDash and answer questions James has posed. If you want to participate in the videos, contact the customer support for more information. There’s usually bid rewards for submitting an answer to James’ questions!
The Company Culture of Customer First
DealDash is known for being a company whose values include “treating the customer as you would like to be treated yourself“. The Company Culture at DealDash is to always approach problems with the customer first attitude. This is essential to provide the best customer service and experience possible. Furthermore, a culture like this is key to keeping on providing a service the customers enjoy as best as possible.
What Solutions Can Customer Support Offer?
DealDash customer support representatives can help you solve any problems that you might have regarding the service. For example, they can teach you how to use your DealDash dashboard, tell you how to buy bids, and tell you about the different changing promotions that DealDash offers. All of these questions can be answered by reading older DealDash Blog articles, but if you need an answer right away, then don’t be shy about contacting the friendly customer service reps at DealDash.
The above-mentioned issues are more “newbie problems,” but customer service representatives can handle any sorts of issues that you might have. If you have a package delivery problem they can track it and re-send your item if need be. DealDash reps are also there to listen in the rare case that you have a problem with another bidder. They are great mediators and want to help get results and solve customer issues.
Need a Refund? DD Reps Are There to Help
If for whatever reason you don’t enjoy DealDash, that’s okay. After all, DealDash wants you to be satisfied with your experience even if you don’t want to participate in auctions anymore. You don’t have to feel anxious, simply contact a DealDash representative as with any issue and they will help you.
The customer representatives are trained professionals and will treat the situation professionally. Don’t worry, they won’t try to guilt you or give you the “hard sell,” they are there to help, not make you feel bad! Just let them know what’s going on, and they will make it right for you. No hard feelings, and you can re-join at any time.
If it’s your first bid pack purchase, DealDash even offers a 90-day full money-back guarantee for first bid pack purchases. What’s best, they often leave the bids on your DealDash account even after the purchase was refunded. This is perfect for those who decide to return to the online auctions at some point in the future.
How Can I Contact Customer Service?
Contacting DealDash customer service is easy and there’s many choices based on what form of contact you prefer. You can contact the representatives through the DealDash website or for example via Facebook Messenger Chat. The customer support also has 24/7 live phone support, which you can call. You can also take a look at the Help section on the DealDash webpage. There you’ll find answers to the most often asked questions if you want to take a peek there.
Thanks for Reading the DealDash Blog
I hope this article on using DealDash customer service has been helpful. If you’re a newbie or a seasoned bidder, it never hurts to learn more about DealDash. If you’d like to read more, you should definitely check out DealDash’s “Tips & Tricks” section on the official site. It’s full of interesting information to help you succeed on DealDash. Just click this link right here and you can check it out. Have a great time on DealDash, and happy Bidding, everyone!
Dawn E wrote this DealDash sponsored blog post. Dawn E is a mother of 3 who loves DealDash. You can read more tips at DealDashTips.com, DealDashReviewed.com, or on her own blog, DawnBlogtopus. Dawn was compensated by DealDash for this blog post.