An Unexpected Holiday Is Coming

One of the biggest shopping days of the year is almost here, are you ready? That’s right, an unexpected May holiday sale is right around the corner. Don’t bother picking up your calendar to try and refresh your memory about what day this could be—you won’t see it there. In fact, this special holiday is only for DealDash bidders. So make sure you have your bids ready to go because we are celebrating Cyber Monday in May on May 16th!

A digital ring of blue flame and text announce the arrival of a Cyber Monday Sale.
On DealDash you don’t have to wait months for Cyber Monday -it’s coming this month!

Cyber Monday is normally the last Monday of November. It follows Thanksgiving and Black Friday. Shoppers celebrate Cyber Monday by waking up early and treating themselves to a day of online shopping. Cyber Monday is a big deal because it’s when online businesses offer their best promotions of the year. DealDashers know that Cyber Monday is a big day on DealDash, too—we always make sure to have a special promotion up our sleeve to help our bidders celebrate this important shopping day in style.

An unforgettable May holiday sale

So just how is DealDash celebrating Cyber Monday in May? By cranking our rewards up and moving the final sales prices of our auctions down.

A small shopping cart full or packages sits atop a laptop keyboard to illustrate the power of online shopping.
DealDash’s Cyber Monday in May event gives you access to a world of deals from the comfort of your own home.

One major perk for this special one-day sale is an increased Time As Highest Bidder multiplier. Not just double or even triple the normal amount, but 5X! This means that you will fill your bidder bar five times faster than normal, and will be on the way to a reward of free bids quicker than ever.

Our Cyber Monday in May Sale also offers auction winners 90% off the final sales price of a won auction. Taking 90% off the DealDash deals you already know and love? What a way to celebrate Cyber Monday, in May no less!

Giving second place a reason to celebrate

During this May holiday sale, we want to share the winning experience with as many bidders as possible. So, we’re also offering our very popular Runner-Up Discount during the Cyber Monday in May event.

A purple icon and accompanying block of text explain how DealDash's Runner Up Discount works.
The Buy It Now option gets a whole lot sweeter during the Runner Up Discount.

The Runner-Up Discount shows some love to bidders who almost won an auction and reminds folks that there is a reason to celebrate second place. We hope that you join us to celebrate Cyber Monday in May to claim your fair share of increased bidder rewards and discounted deals.

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “dealdash2022” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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The DealDash Customer Experience

At DealDash, we believe there’s a better way to run online auctions, and that nothing beats the rush of a great deal. 

We never liked the experience of traditional penny auctions. In fact, our founder had a horrible experience with them as a customer. So we wanted to build something better. And we’ve done just that.

Two happy DealDash customers show off the electronics they won on DealDash.
From sign-up to the delivery of auction wins, every moment on DealDash is built with our customers in mind.

Since 2009, we’ve helped millions of Americans save money when buying products they know and love. Today, we are the longest running and most trusted pay-to-bid auction site on the internet. 

We understand that none of this would be possible without the trust and respect of our customers. And we do everything in our power to treat our customers with the same trust and respect.

Customer experience is in our DNA

Customer experience is at the center of everything we do.

From the very beginning, we knew that focusing on the experience of the customer was the key to creating an online auction experience better than anything else out there. That’s why we set out to create an auction site where every customer, not just the winning bidder, can enjoy the experience of our auctions.   Customers are the most valuable asset any company can have. To make sure every decision we make is driven by customer experience, we have built the customer into our company’s DNA:

Our Mission

We keep our customers’ wallets full and our partners’ warehouses empty.

Our Vision

To create a world where no customer, or inventory, gets left behind.

Our Values

CUSTOMER FIRST

  • Pride yourself on going above and beyond for our customers.
  • Treat our customers as you want to be treated yourself.
  • Talk with, listen to, and understand our customers.
  • Never take the customer for granted.
  • The customers vote with their wallets.

Traditional bidding sites create an awful customer experience

When pay-to-bid auctions first hit the internet, millions of people across North America signed up.

Unfortunately, most shoppers lost money and had a poor experience due to iniquitous auction models. And that’s exactly what happened to our founder, who spent $50 on a pay-to-participate auction site and ended up with nothing to show for it. 

The biggest issue we took with traditional bidding fee auctions is that they don’t favor all customers:

Only one person wins

In most auction models, the only person who gets to buy the product is the person with the highest bid. So if you don’t manage to win the auction, you go home empty handed.

Lots of sneaky fees

Many penny auction sites have additional bidding and shipping fees hiding in their small print. What’s the point of saving money on a product if you end up having to spend extra to get your product?

One auction per item

Traditional auction sites have limited inventory, so products are often only auctioned off once. Miss the auction, and miss your only chance to get what you wanted.

A better auction experience with DealDash

We do our best to make sure everyone has an equal opportunity to thrive with DealDash.

From our suppliers, to our customers, and even our staff, we make sure everyone feels they are treated fairly, honestly, and with appreciation.

Fair auctions

We designed our auctions so that every customer can have a great experience. We give everyone bidding an opportunity to purchase the product they want, regardless of whether or not they win. And we keep extra inventory of our products so that we can run several auctions of the same product.

Honest

It’s important to give our customers as much information about our auctions and products as possible. That’s why we have customer reviews about the product you’re bidding on directly in the auction’s page. We also feature a list of Recent Winners on our home page, and have compiled a list of Tips & Tricks to use in our auctions and even out the competition.

Security

We have a carefully crafted set of House Rules that are designed to ensure our auctions are as fair, safe, and as much fun as possible. We have integrated fail-safe features into our service to make our auctions fair and risk-free. And we offer a 90-Day Money Back Guarantee on your first purchase – no questions asked.

The DealDash customer experience

We’ve done everything in our power to make sure that we provide the best customer experience anywhere in the online auction world.

We’ve designed Our Auctions to be fair and honest, created policies to give back to our customers, and built the best Support Team anywhere on the internet. We’ll do whatever it takes to ensure our customers know how important they are to us.

Auctions

We’ve spent years developing solutions to patch the holes in traditional auction models. Here’s what we’ve come up with:

Buy It Now

We want everyone to get the product they want – even if they don’t win the auction. That’s precisely why we created Buy It Now – so that even if you lose an auction, you can buy the item for the listed price and get the bids you spent back to your account.

Free shipping

You shouldn’t pay a penny more for an item that you’ve won. Every item sold on our site is delivered to your door for free – every time. You can also Track Your Order to see exactly when it is scheduled to arrive.

Auction Features

With DealDash, the more you participate, the more you get in return. Our auctions have gamified features such as Time As Highest Bidder, to reward you for being an active user.

Services

The DealDash Customer Experience goes beyond our auctions.
We won’t stop until we have optimized every corner of DealDash experience.

Promotions & Rewards

There is always something new on DealDash. We run Daily Promotions and special campaigns that provide discounts and reward active users for their participation. And our Royalty Program, which is open to everyone, is our way of thanking our customers for being with us.

Transparency

We are transparent about everything that happens in our auctions. In every auction we disclose information about past auctions for the same product. You can find out how much it has sold for, who purchased the product, and how many bids they used to win the auction.

Crowdsourced ideas

We believe that a great idea can come from anywhere – and we’d be fools to limit those ideas to our own team. We encourage our customers to share their thoughts about our services with us. Some of the most popular auction features and products have come from customer suggestions. 

Support

People are the foundation of support. 

Our 20 million active users need a lot of attention. So we’ve invested heavily in Customer Support to help us ensure our customers are happy and satisfied.

Customer Success Team

We have the ‘94 Bulls of Customer Success. Our top-notch Support Team is available around the clock to make sure everyone is seen, heard, and served.

Amazing Ratings

The proof is in the pudding. We have a 4.5-Star Rating on TrustPilot, a 4.28-Star Rating on BBB, and a 4.28-Star Rating on Sitejabber.  

Weekly customer chats

Every DealDash employee has a weekly feedback call with a customer. This company policy helps us stay connected with our customers and learn a lot about their experience with DealDash as a result. We put the knowledge we gain to good use.

Share your experience as our customer with us

There’s no limit to what we can learn when we stop and listen.

Don’t hesitate to reach out to us – we love hearing from our customers. Hearing from our customers has become a huge part of our company culture, and we are constantly looking for ways to improve the experience of all of our customers. 

If you have any questions, comments, ideas, or concerns, contact our Customer Support team. You can Send Us an Email or Submit A Ticket

We’re beyond excited to hear from you. 

[ CONTACT US ]

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “dealdash2022” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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Happy Birthday To Us: DealDash 13th Birthday is here!

This week marks an important milestone…a few of them, in fact. International Women’s Day took place on March, 8th, a day that celebrates women all around the world. On March 10th, some health-conscious Americans will celebrate National Pack Your Lunch Day—a day that encourages Americans to skip ordering pizza and instead bring something tasty and healthy from home. This is an important movement considering that the average American spends over $1,200 on fast food each year! But on DealDash, we are celebrating a different important milestone; the DealDash 13th Birthday celebration!

A happy shopper holds up a DealDash birthday gift!
Come open some birthday presents with us on DealDash this week!

Our birthday celebration is already in full swing, so don’t wait, come and enjoy the final days of our week-long birthday party with us!

We are multiplying the rewards and deals

This week we are offering bigger rewards to the most important people in our lives, our customers! You can count on an increased Time As Highest Bidder rewards until the final day of our 13th Birthday Sale, March 13th. For those bidders that may not know, TAHB (Time As Highest Bidder) is a big fan favorite with DealDash bidders. Simply put, TAHB is another way that DealDash gives you free bids for simply bidding. When you are the highest bidder in an auction, your TAHB bidding meter fills up. When it is full DealDash gives you 100% free bids.

Bidders are able to reach up and grab free bids when they complete a TAHB level!

The more you bid, the faster your TAHB meter fills up and rewards you with free bids.

And maybe you will be able to reach a Milestone Level during our special 13th DealDash Birthday celebration.

What’s 90% off of an already great deal?

One final special twist we want to share with our wonderful bidders to help celebrate our 13th DealDash Birthday is a special discount for our auction winners. How much of a discount, you ask? Great question! Since we are turning 13, 13% off the final sales price of the auction could make sense…but that is not quite good enough. Perhaps double that to 26%? A bit better, but not suitable for our 13th DealDash Birthday extravaganza. We decided on 90% off on Saturday and Sunday!

A promo banner advertises 90% off for a limited time.
If you win an auction this week, you can take 90% off the final sales price of the auction!

Our birthday promotion will last until the end of Sunday, March 13th, and we really hope to see you in the auctions. No need to bring us a gift. And while we cannot promise you any birthday cake, we can promise some auction excitement along with some great promotions. Happy birthday to us, and happy bidding to you!

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “dealdash2022” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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DealDash Goes North!

DealDash launches in Canada

Next March DealDash turns thirteen! We launched in 2009, and a lot has changed since then. If you were bidding on DealDash when we first launched, you had the chance to bid on and win iPods and DVDs, among other things. Now DealDash bidders who are interested in electronics go after smartphones and laptops. Keeping with the theme of change, we have an announcement to make; we are going to Canada! Or, to put it more specifically, we went to Canada already! We launched DealDash Canada earlier this year.

Canadian flags blow in a summer breeze.
DealDash now serves the two largest countries in North America; The U.S.A. and Canada!

Get ready for international bidding

We opened our doors to Canadians in the beginning of January, 2022, and since then Canadian bidders have won hundreds of auctions. You might have already seen a DealDash Canada review posted by one of these happy auction winners, and we want to congratulate them all.

A gentleman celebrates a DealDash Canada win by putting on a red suit and dancing.
What better way to celebrate a win by putting on your best Canadian-red suit and dancing!?

DealDash ships for free to US and Canada

Now, savvy shoppers from all over the contiguous United States and Canada (excluding Quebec) can enjoy exciting auctions that provide bigtime savings on all sorts of items. From kitchenware to new cars, you can find it on DealDash. And remember, shipping is always free! No need to pay any shipping fees or use a freight forwarding service if you are a DealDash member!

If it ain’t broke, don’t fix it

There might be some longtime DealDash bidders who aren’t thrilled with the idea of DealDash changing. After all, there is the classic saying, “If it ain’t broke, don’t fix it!” One concern longtime DealDash bidders could have regarding our expansion to Canada is that now there are more bidders which would make it harder to win auctions.

The good news is that there is no need to worry because we have a simple solution; if there are more bidders then we make sure to have more auctions. We closely monitor things like the amount of bids used to win an auction and the average sales price of an item to ensure that our customers get great deals. In fact, we provide this information to you on the Auction page as the estimated total cost figure. It takes into account the final sales price of an item + the total amount of bids used to provide the amount that the win cost the auction winner.

The estimated total cost is important information that DealDash and DealDash Canada bidders should review.
We welcome our Canadian friends to our auctions while making sure that there are plenty of great deals for everyone.

Change is a constant, both in our lives and also on DealDash. But no matter what, we will make sure that while we keep making changes to improve DealDash for everyone, we will remain true to our values that have shaped the DealDash you know and love.

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “dealdash2022” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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DealDash PS5 For Only $0.50 – Too Good To Be True?

DealDash advertises a PlayStation 5 console being sold for only $0.50.

You might have seen the ad on TV about the PlayStation 5 that was sold for $0.50 on DealDash. 50 cents? There must be something fishy going on with a price like that. Maybe there are some hidden fees? Surely this is not all that the customer paid for the PS5 on DealDash? What about shipping costs?

Read on as we go in to detail on how the end price of an auction is formed.

The $0.50 PlayStation 5 Console…

…and a 55-inch TV! In July 2021 a DealDash bidder couldn’t believe their eyes as they only placed 2 bids to win the auction for a bundle of the brand new PS5 console and a 55″ TV.

The total cost of that auction for the winner was the final auction win price of $0.10 + an estimated $0.20 per bid they placed. And shipping is always free on DealDash!

Your Go-To Place For Gaming Deals

In addition to the PlayStation consoles you’ll regularly find auctions for the new Xbox Series X consoles and full home theatre bundles together with TV’s and audio systems.

And if you are in search of hand held gaming devices, you will find us auctioning the Nintendo Switch Lite consoles often too. No gaming setup is perfect without a pair of gaming headphones with a microphone and a curved display. Be sure to check out the auctions!

The Math Behind The 50¢ PS5

There have been articles opening up the math behind auctions on DealDash in the past. On DealDash the total cost for the winner consists of the auction end price and any pre bought bids they placed in the auction. There’s absolutely no hidden costs involved!

A total of 40 PlayStation 5 consoles have been auctioned on DealDash by the time of writing this blog (Jan 2022). On average the winner has saved over 60% off the Buy It Now price of the auction including the cost of bids.

Continue reading “DealDash PS5 For Only $0.50 – Too Good To Be True?”