It’s time for our Customer Spotlight Challenge!

Get ready to steal the show, because the spotlight’s on YOU! It’s your time to rock that stage and shine like a supernova! Introducing our pulse-pounding, adrenaline-pumping, SUPER EXCITING new bi-weekly Customer Spotlight Challenge!

We’re pulling back those curtains to reveal the true VIPs – which means YOU, the trailblazers, the dream-chasers, the everyday champions! :rocket::trophy:

Prepare to spill the beans, dish the deets, and let us in on your fantastic journeys and incredible triumphs! :rainbow::rocket:

Every two weeks, we’re dropping a dazzling “Question of the week” that dives deep into your captivating stories, your daring escapades, your crowning glories! :scroll::sparkles:

And guess what? Each entry scores you a shot at winning a jaw-dropping treasure trove: 200 FREE BIDS when you snap up a bid pack within the last 7 days.

So, grab those pens :lower_left_fountain_pen: or supercharge those keyboards :keyboard: – the time has come to spin your yarn and snag those bids. Brace yourself, because the Customer Discovery Challenge is about to kick off, and we’re all ears! :tada::mag::confetti_ball:

And last but not least, it is time for the next question!

CUSTOMER SPOTLIGHT QUESTION

In your opinion, what makes a customer service experience truly excellent?

Can you share a fabulous example of a time you were wowed by stellar service?

We will be accepting submissions from Monday, September 30th to Sunday, October 6th. Send us your dazzling answer to [email protected] – we can’t wait!

Please note that by submitting any video, photo, or media content to DealDash for the Customer Spotlight Challenge, you hereby grant us permission to use, reproduce, modify, adapt, publish, translate, distribute, and display the submitted content, in whole or in part, in any form or media, for any purpose we deem appropriate, including but not limited to advertisements, promotional materials, and other related content. If for some reason you do not want specific content used for the above stated purposes, please indicate this in your submission.

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “FREEBIDS” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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That’s a Bingo!

It’s Monday morning, and that means it is time for a new bingo square. On each square is an activity – or challenge – for you to complete in order to receive your 200 free bids and fill in that bingo square. You have one week to complete a challenge from when it is posted. If you miss a square, don’t fret! New challenges are posted every two weeks so a new opportunity for free bids is just around the corner.

Bookmark this blog post and subscribe to our email newsletter as we will be unveiling a new square on the bingo card below every other Monday. Here’s how it works!

  • To qualify you must have purchased a Bid Pack in the last 7 days
  • A new bingo square will be unveiled on this blog post; check back so you don’t miss out!
  • Send video proof of the completed bingo activity to [email protected]

Don’t worry about keeping track of which squares you fill in; we’ll handle that for you!

And last but not least, there will be a special prize for those dedicated few that manage to fill in every square on their bingo cards. What is this prize, you ask? We are keeping that a secret for now, but it’s something you will not want to miss!

This week’s challenge…

This week’s challenge is to show us your DealDash happy dance!

What do we mean by happy dance? We’re talking about your celebration when you win an auction and see the victory fireworks on your screen. How do you celebrate? Is your auction-win happy dance always the same, or does it chance depending on which auction you won? Whatever the case may be, we want to know all about it!

So, to get credit for this week’s square, send us a video or a picture of you doing your DealDash happy dance – your way of celebrating an auction win.

Did you fill out each and every Bingo square? If so, let DealDash Customer Support know to get your bingo bonus reward of 500 free bids!

If you have any other questions about our Bingo Promotion, contact our wonderful Support Team. They they will be happy to help.

Thank you for partcipating in our special Bingo Promotion, and keep an eye on the DealDash Blog to find out about upcoming promotions and special DealDash Sales.

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “FREEBIDS” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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A Loyalty Program for DealDash Royalty

Hear Ye! Hear Ye! The DealDash Royalty Program Awaits!

Hear Ye! Hear Ye! The time for merriment and mirth is upon us! For we at DealDash invite you to embark on a new era of savings and rewards!

We couldn’t be happier to launch our very own customer loyalty program: The DealDash Royalty Program! A brand new way for us to reward YOU, our dear DealDash users, no matter how long you’ve been with us, or how many auctions you’ve won!

After extensive planning, our new loyalty program is finally up and running. Just listen to how excited James (Head of DealDash Customer Support) is! “We’ve been at work in the idea lab thinking about loyalty programs for a very long time, and I am beyond excited to be able to implement this program to thank our DealDash community!”

Our Loyalty Program is a Royalty Program

The new DealDash Royalty Program is more than just a cute play on words. It’s a system designed to thank DealDash users for participating in auctions and reward them with great perks. And that’s on top of the great daily promotions and opportunities to save that we already offer! Because there’s nothing more important to us than the happiness and success of our customers. 

As James puts it, “​We are always looking for fun and exciting ways to go above and beyond for our customers. We want to show our community how much we care about their experience, not just in our words but more importantly in our actions. To us, our customers are more than just loyal, they are royal!” 

We take customer relationships very seriously. And we have a long history of excellent customer experience initiatives. For instance, every employee at DealDash, from Data Engineers to the CEO, takes time to speak to at least one customer each week. That’s how we became one of the most trusted online auction sites anywhere on the internet.

Our Royalty Program is for Everyone

Every DealDash user is automatically eligible for the Royalty Program. And because we wanted to offer this opportunity to all of our customers, there is no registration needed to participate. As soon as you meet the required purchase criteria, we’ll start sending you the perks!

Titles and Perks of the Royalty Program

We have divided our Royalty Program into 3 tiers, each with their own title: 

  • HERO (1st Tier)
  • NOBLE (2nd Tier)
  • MONARCH (3rd Tier)

These Titles are earned based on the number of bids that are purchased within a month. As you earn new Titles, your perks and rewards will increase. These perks will include access to exclusive auctions, personalized offers, daily rewards, and more. Users will keep their Title until the end of the following month, when new Titles are awarded based on the activity during that month.

DealDash Royalty Program Tiers

Why we Launched the Royalty Program

The Royalty Program is the newest way for us to show our appreciation to our customers. Before launching the program, we ran a small-scale pilot test in the summer of 2021 to get a sense for how things should work. The pilot was a success, as over 80% of users who participated urged us to continue the program at full scale. We have always said that our customers are at the forefront of everything we do. And while the DealDash Royalty Program only just recently launched, we know that this is the best way to help our customers feel like the Royalty we already know them to be.

A New Way To Get The Best Auction Deals

What were you like twelve years ago? Where did you live? Can you still fit into the same size pants that you wore a decade ago? If those pants don’t fit, there’s no need to feel bad. As time marches forward, a number of things besides a love for French fries contribute to weight gain in adults. Odds are, some things have changed. After all, twelve years is a long time!

A vintage TV and telephone sit on a wooden table.
Looking back at old electronics is a great way to see how quickly things can change over the years!

Twelve years ago, DealDash was the place to be for savvy shoppers who wanted to compete for the best auction deals for the brands they love, and that is still true today. However, some things have changed on DealDash over time. We have more brands than ever before, and thankfully the DealDash App and website have had a few makeovers over the years. Change is a constant here at DealDash as we are always looking to improve how bidders compete for the best auction deals. And with that in mind, we are proud to introduce your next favorite type of auction: No Re-entry Auctions.

Bid jumpers need not apply

You will recognize the No re-entry auctions from the knockout symbol.

No Re-entry auctions are a twist on how DealDash auctions work. The rules of these special auctions are simple:

  1. Only BidBuddy bids are allowed
  2. If you run out of bids after the “no jumper” limit, you are eliminated from the auction.
  3. Adding bids to an active BidBuddy is allowed.

These rules mean that someone can not bid early and then sit back and be inactive while others are actively bidding. This strategy is known within the DealDash Community as bid jumping. It is a polarizing strategy to say the least. With No Re-entry Auctions, only those in it and participating from the very start can proceed. 

In No Re-entry Auctions you need to be in it to win it! Only bidders with an active BidBuddy are allowed.

A chance to use a bidder’s best friend

The No Re-entry auctions do not allow manual bidding. This means that you need to use the BidBuddy to participate. While this may seem like a limitation, experienced bidders know that the BidBuddy is a great tool to help you win the best auction deals. Experienced DealDash bidder Theresa B. even wrote a guest blog post detailing how the BidBuddy helps her save time and money as she competes in the auctions.

A disheveled scientist holds up a laptop as he frantically works on his latest creation.
Our Team has spent many sleepless nights fine tuning the BidBuddy to make it the perfect auction companion.

Over the years we have perfected the BidBuddy to be as helpful as possible, and now many DealDashers consider it their best friend…at least as far as chasing the best auction deals goes. The BidBuddy only places bids for you when the clock is about to hit zero – the best time. If other bidders are placing “single” bids, the BidBuddy won’t waste any of your bids. It will only place a bid when the auction is about to get sold to someone else. And if you win the auction any remaining bids will be returned to you. It’s a great tool to use especially when you can’t be at your computer. It’s also the best way to stay in the auctions, and conserve your bids. We hope you enjoy the new No Re-entry Auctions, and we hope to see you (and your BidBuddy) participating in them soon!

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “dealdash2021” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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Not All Auctions Are Created Equal

For the past decade, DealDash has offered special online auctions that stand out from many of the others . Millions of bidders have signed up and given DealDash a try, so it is no secret why DealDash and auctions go hand in hand for a lot of folks. But believe it or not, DealDash did not invent auctions. In fact, the origins of the modern day auctions we know and love can be traced back all the way to the Roman Empire! The word auction comes from the Latin word “auctum” which translates to “I increase”. The Romans would hold auctions for land, livestock and other valuables after a successful military campaign. Since then, there have been a lot of different types of auctions invented, with DealDash’s special online auctions being one of the best types of auctions around.

A renaissance-era statue of a woman gazes forward.
Auctions are not a new invention, and their history dates back to the Roman Empire!

After all, DealDash has thousands of rave reviews, so we must be doing something right! And while many folks think that a DealDash auction is the best type of auction, let me tell you a little secret: not all DealDash auctions are created equal. There are different types of DealDash auctions that change how the bidding process works, and clever bidders know how to spot the difference. Can you? Keep to learn all you need to know about the different kinds of DealDash auctions.

Take the lead to win big in these auctions!

If you like to earn free bids, we have just the thing for you: Auction LeaderboardsThese auctions work as normal, but with one special twist; a leaderboard has been added to the auction page! The leaderboard will display the name of the bidders who have collected the most TAHB (Time as Highest Bidder) in that auction.

A leaderboard at a golf tournament displays the names of the top players.
DealDash Leaderboard Auctions reward bidders who earn the most time as highest bidder time in an auction.

Make sure you collect enough Time As Highest Bidder to enter the top 3 positions in the leaderboard. When the auction ends, the three bidders who have collected the most TAHB in that auction will earn additional bid rewards! Our Leaderboard Auctions are coming back later this month (April, 2021), so keep an eye out for them! We want to see you finish at the top of the leaderboard!

Celebrate 2nd place in these auctions!

They say that second place is just the first loser, but that is not the case in our special Runner-up Auctions! These special online auctions work like this: The auctions will still be the same. Each bid raises the price by $0.01. The auction clock restarts from 10 seconds every time someone bids, and if no new bids are placed before the clock runs out, then they current highest bidder is the winner.

Auction Runner-up Discount on DealDash is a great way to earn rewards for finishing 2nd!
Now you can feel great about coming in second place!

But here is where things change; when the promotion is active the auction runner-up will receive a special discount on the Buy It Now price. For example, let’s say you came in second place in an auction for a purse auction. After the auction ends, you will receive a discounted Buy It Now offer for 50% the original price. These awesome runner up auctions don’t take place every day, but they do happen a few times a month so keep your eyes open.

Get exactly what you want in these auctions!

Normally, the winner of a DealDash auction has the choice to receive the item they won, or trade their win back to bids. This newest type of special online auction actually takes away one of those choices! Yes, that’s right, I am talking about our No Exchange auctions!

A man holds up a sign showing the red No Exchange Auction Icon that DealDash uses to designate these special online auctions.
If you win a No Exchange Auction, you will receive exactly what you won.

The name is pretty self-explanatory. There will be no exchange to bids offer presented for the winner. This way, the field of bidders is limited to just the folks who want to win that specific item. And you do not need to be great at math to understand that fewer bidders means easier auction wins!

We really hope you enjoy all the different types of DealDash auctions. As always we love listening to your feedback, suggestions, and ideas for new stuff you’d like to see. Our support team is just a click away 24/7, so feel free to contact us any time!

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “dealdash2021” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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