Hear Ye! Hear Ye! The time for merriment and mirth is upon us! For we at DealDash invite you to embark on a new era of savings and rewards!
We couldn’t be happier to launch our very own customer loyalty program: The DealDash Royalty Program! A brand new way for us to reward YOU, our dear DealDash users, no matter how long you’ve been with us, or how many auctions you’ve won!
After extensive planning, our new loyalty program is finally up and running. Just listen to how excited James (Head of DealDash Customer Support) is! “We’ve been at work in the idea lab thinking about loyalty programs for a very long time, and I am beyond excited to be able to implement this program to thank our DealDash community!”
Our Loyalty Program is a Royalty Program
The new DealDash Royalty Program is more than just a cute play on words. It’s a system designed to thank DealDash users for participating in auctions and reward them with great perks. And that’s on top of the great daily promotions and opportunities to save that we already offer! Because there’s nothing more important to us than the happiness and success of our customers.
As James puts it, “We are always looking for fun and exciting ways to go above and beyond for our customers. We want to show our community how much we care about their experience, not just in our words but more importantly in our actions. To us, our customers are more than just loyal, they are royal!”
We take customer relationships very seriously. And we have a long history of excellent customer experience initiatives. For instance, every employee at DealDash, from Data Engineers to the CEO, takes time to speak to at least one customer each week. That’s how we became one of the most trusted online auction sites anywhere on the internet.
Our Royalty Program is for Everyone
Every DealDash user is automatically eligible for the Royalty Program. And because we wanted to offer this opportunity to all of our customers, there is no registration needed to participate. As soon as you meet the required purchase criteria, we’ll start sending you the perks!
Titles and Perks of the Royalty Program
We have divided our Royalty Program into 3 tiers, each with their own title:
- HERO (1st Tier)
- NOBLE (2nd Tier)
- MONARCH (3rd Tier)
These Titles are earned based on the number of bids that are purchased within a month. As you earn new Titles, your perks and rewards will increase. These perks will include access to exclusive auctions, personalized offers, daily rewards, and more. Users will keep their Title until the end of the following month, when new Titles are awarded based on the activity during that month.
Why we Launched the Royalty Program
The Royalty Program is the newest way for us to show our appreciation to our customers. Before launching the program, we ran a small-scale pilot test in the summer of 2021 to get a sense for how things should work. The pilot was a success, as over 80% of users who participated urged us to continue the program at full scale. We have always said that our customers are at the forefront of everything we do. And while the DealDash Royalty Program only just recently launched, we know that this is the best way to help our customers feel like the Royalty we already know them to be.