An Unexpected Holiday Is Coming

One of the biggest shopping days of the year is almost here, are you ready? That’s right, an unexpected May holiday sale is right around the corner. Don’t bother picking up your calendar to try and refresh your memory about what day this could be—you won’t see it there. In fact, this special holiday is only for DealDash bidders. So make sure you have your bids ready to go because we are celebrating Cyber Monday in May on May 16th!

A digital ring of blue flame and text announce the arrival of a Cyber Monday Sale.
On DealDash you don’t have to wait months for Cyber Monday -it’s coming this month!

Cyber Monday is normally the last Monday of November. It follows Thanksgiving and Black Friday. Shoppers celebrate Cyber Monday by waking up early and treating themselves to a day of online shopping. Cyber Monday is a big deal because it’s when online businesses offer their best promotions of the year. DealDashers know that Cyber Monday is a big day on DealDash, too—we always make sure to have a special promotion up our sleeve to help our bidders celebrate this important shopping day in style.

An unforgettable May holiday sale

So just how is DealDash celebrating Cyber Monday in May? By cranking our rewards up and moving the final sales prices of our auctions down.

A small shopping cart full or packages sits atop a laptop keyboard to illustrate the power of online shopping.
DealDash’s Cyber Monday in May event gives you access to a world of deals from the comfort of your own home.

One major perk for this special one-day sale is an increased Time As Highest Bidder multiplier. Not just double or even triple the normal amount, but 5X! This means that you will fill your bidder bar five times faster than normal, and will be on the way to a reward of free bids quicker than ever.

Our Cyber Monday in May Sale also offers auction winners 90% off the final sales price of a won auction. Taking 90% off the DealDash deals you already know and love? What a way to celebrate Cyber Monday, in May no less!

Giving second place a reason to celebrate

During this May holiday sale, we want to share the winning experience with as many bidders as possible. So, we’re also offering our very popular Runner-Up Discount during the Cyber Monday in May event.

A purple icon and accompanying block of text explain how DealDash's Runner Up Discount works.
The Buy It Now option gets a whole lot sweeter during the Runner Up Discount.

The Runner-Up Discount shows some love to bidders who almost won an auction and reminds folks that there is a reason to celebrate second place. We hope that you join us to celebrate Cyber Monday in May to claim your fair share of increased bidder rewards and discounted deals.

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “dealdash2022” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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The DealDash Customer Experience

At DealDash, we believe there’s a better way to run online auctions, and that nothing beats the rush of a great deal. 

We never liked the experience of traditional penny auctions. In fact, our founder had a horrible experience with them as a customer. So we wanted to build something better. And we’ve done just that.

Two happy DealDash customers show off the electronics they won on DealDash.
From sign-up to the delivery of auction wins, every moment on DealDash is built with our customers in mind.

Since 2009, we’ve helped millions of Americans save money when buying products they know and love. Today, we are the longest running and most trusted pay-to-bid auction site on the internet. 

We understand that none of this would be possible without the trust and respect of our customers. And we do everything in our power to treat our customers with the same trust and respect.

Customer experience is in our DNA

Customer experience is at the center of everything we do.

From the very beginning, we knew that focusing on the experience of the customer was the key to creating an online auction experience better than anything else out there. That’s why we set out to create an auction site where every customer, not just the winning bidder, can enjoy the experience of our auctions.   Customers are the most valuable asset any company can have. To make sure every decision we make is driven by customer experience, we have built the customer into our company’s DNA:

Our Mission

We keep our customers’ wallets full and our partners’ warehouses empty.

Our Vision

To create a world where no customer, or inventory, gets left behind.

Our Values

CUSTOMER FIRST

  • Pride yourself on going above and beyond for our customers.
  • Treat our customers as you want to be treated yourself.
  • Talk with, listen to, and understand our customers.
  • Never take the customer for granted.
  • The customers vote with their wallets.

Traditional bidding sites create an awful customer experience

When pay-to-bid auctions first hit the internet, millions of people across North America signed up.

Unfortunately, most shoppers lost money and had a poor experience due to iniquitous auction models. And that’s exactly what happened to our founder, who spent $50 on a pay-to-participate auction site and ended up with nothing to show for it. 

The biggest issue we took with traditional bidding fee auctions is that they don’t favor all customers:

Only one person wins

In most auction models, the only person who gets to buy the product is the person with the highest bid. So if you don’t manage to win the auction, you go home empty handed.

Lots of sneaky fees

Many penny auction sites have additional bidding and shipping fees hiding in their small print. What’s the point of saving money on a product if you end up having to spend extra to get your product?

One auction per item

Traditional auction sites have limited inventory, so products are often only auctioned off once. Miss the auction, and miss your only chance to get what you wanted.

A better auction experience with DealDash

We do our best to make sure everyone has an equal opportunity to thrive with DealDash.

From our suppliers, to our customers, and even our staff, we make sure everyone feels they are treated fairly, honestly, and with appreciation.

Fair auctions

We designed our auctions so that every customer can have a great experience. We give everyone bidding an opportunity to purchase the product they want, regardless of whether or not they win. And we keep extra inventory of our products so that we can run several auctions of the same product.

Honest

It’s important to give our customers as much information about our auctions and products as possible. That’s why we have customer reviews about the product you’re bidding on directly in the auction’s page. We also feature a list of Recent Winners on our home page, and have compiled a list of Tips & Tricks to use in our auctions and even out the competition.

Security

We have a carefully crafted set of House Rules that are designed to ensure our auctions are as fair, safe, and as much fun as possible. We have integrated fail-safe features into our service to make our auctions fair and risk-free. And we offer a 90-Day Money Back Guarantee on your first purchase – no questions asked.

The DealDash customer experience

We’ve done everything in our power to make sure that we provide the best customer experience anywhere in the online auction world.

We’ve designed Our Auctions to be fair and honest, created policies to give back to our customers, and built the best Support Team anywhere on the internet. We’ll do whatever it takes to ensure our customers know how important they are to us.

Auctions

We’ve spent years developing solutions to patch the holes in traditional auction models. Here’s what we’ve come up with:

Buy It Now

We want everyone to get the product they want – even if they don’t win the auction. That’s precisely why we created Buy It Now – so that even if you lose an auction, you can buy the item for the listed price and get the bids you spent back to your account.

Free shipping

You shouldn’t pay a penny more for an item that you’ve won. Every item sold on our site is delivered to your door for free – every time. You can also Track Your Order to see exactly when it is scheduled to arrive.

Auction Features

With DealDash, the more you participate, the more you get in return. Our auctions have gamified features such as Time As Highest Bidder, to reward you for being an active user.

Services

The DealDash Customer Experience goes beyond our auctions.
We won’t stop until we have optimized every corner of DealDash experience.

Promotions & Rewards

There is always something new on DealDash. We run Daily Promotions and special campaigns that provide discounts and reward active users for their participation. And our Royalty Program, which is open to everyone, is our way of thanking our customers for being with us.

Transparency

We are transparent about everything that happens in our auctions. In every auction we disclose information about past auctions for the same product. You can find out how much it has sold for, who purchased the product, and how many bids they used to win the auction.

Crowdsourced ideas

We believe that a great idea can come from anywhere – and we’d be fools to limit those ideas to our own team. We encourage our customers to share their thoughts about our services with us. Some of the most popular auction features and products have come from customer suggestions. 

Support

People are the foundation of support. 

Our 20 million active users need a lot of attention. So we’ve invested heavily in Customer Support to help us ensure our customers are happy and satisfied.

Customer Success Team

We have the ‘94 Bulls of Customer Success. Our top-notch Support Team is available around the clock to make sure everyone is seen, heard, and served.

Amazing Ratings

The proof is in the pudding. We have a 4.5-Star Rating on TrustPilot, a 4.28-Star Rating on BBB, and a 4.28-Star Rating on Sitejabber.  

Weekly customer chats

Every DealDash employee has a weekly feedback call with a customer. This company policy helps us stay connected with our customers and learn a lot about their experience with DealDash as a result. We put the knowledge we gain to good use.

Share your experience as our customer with us

There’s no limit to what we can learn when we stop and listen.

Don’t hesitate to reach out to us – we love hearing from our customers. Hearing from our customers has become a huge part of our company culture, and we are constantly looking for ways to improve the experience of all of our customers. 

If you have any questions, comments, ideas, or concerns, contact our Customer Support team. You can Send Us an Email or Submit A Ticket

We’re beyond excited to hear from you. 

[ CONTACT US ]

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “dealdash2022” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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Happy Birthday To Us: DealDash 13th Birthday is here!

This week marks an important milestone…a few of them, in fact. International Women’s Day took place on March, 8th, a day that celebrates women all around the world. On March 10th, some health-conscious Americans will celebrate National Pack Your Lunch Day—a day that encourages Americans to skip ordering pizza and instead bring something tasty and healthy from home. This is an important movement considering that the average American spends over $1,200 on fast food each year! But on DealDash, we are celebrating a different important milestone; the DealDash 13th Birthday celebration!

A happy shopper holds up a DealDash birthday gift!
Come open some birthday presents with us on DealDash this week!

Our birthday celebration is already in full swing, so don’t wait, come and enjoy the final days of our week-long birthday party with us!

We are multiplying the rewards and deals

This week we are offering bigger rewards to the most important people in our lives, our customers! You can count on an increased Time As Highest Bidder rewards until the final day of our 13th Birthday Sale, March 13th. For those bidders that may not know, TAHB (Time As Highest Bidder) is a big fan favorite with DealDash bidders. Simply put, TAHB is another way that DealDash gives you free bids for simply bidding. When you are the highest bidder in an auction, your TAHB bidding meter fills up. When it is full DealDash gives you 100% free bids.

Bidders are able to reach up and grab free bids when they complete a TAHB level!

The more you bid, the faster your TAHB meter fills up and rewards you with free bids.

And maybe you will be able to reach a Milestone Level during our special 13th DealDash Birthday celebration.

What’s 90% off of an already great deal?

One final special twist we want to share with our wonderful bidders to help celebrate our 13th DealDash Birthday is a special discount for our auction winners. How much of a discount, you ask? Great question! Since we are turning 13, 13% off the final sales price of the auction could make sense…but that is not quite good enough. Perhaps double that to 26%? A bit better, but not suitable for our 13th DealDash Birthday extravaganza. We decided on 90% off on Saturday and Sunday!

A promo banner advertises 90% off for a limited time.
If you win an auction this week, you can take 90% off the final sales price of the auction!

Our birthday promotion will last until the end of Sunday, March 13th, and we really hope to see you in the auctions. No need to bring us a gift. And while we cannot promise you any birthday cake, we can promise some auction excitement along with some great promotions. Happy birthday to us, and happy bidding to you!

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “dealdash2022” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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We have Our New Year’s Resolutions Ready, Do You?

December is quickly passing by, and it is just about time for 2021 to come to a close. That means that you are probably busy looking for a new quirky wall calendar for 2022. Or maybe you are doing some last minute holiday shopping, or getting an early start on your New Year’s Resolutions.

Do you follow the tradition of making New Year’s Resolutions? Nowadays, the practice of making promises or commitments to begin a new year is the most popular in the United States, but the tradition itself comes from old practices from all over the world.

A person sits with pen, paper, and a cup of coffee to write their New Year's Resolutions.
Do you plan on making any New Year’s Resolutions this year?

The month of January is named after the ancient god Janus, which the Romans worshiped. It was common in Roman culture to honor Janus by making promises to him at the beginning of the year. In medieval times, knights would also renew their commitment to virtue and chivalry by taking peacock vows after Christmas. These vows did not involve colorful birds with huge feathers, but are just another way to describe resolutions.

DealDash resolves to bring you a lot more of the things you already love…

For some folks, choosing their New Year’s Resolutions is tough! Should they focus on dropping a few pounds? Saving some more money? Chasing their dreams? Perhaps quitting a bad habit is the best choice. According to a poll published by Statista.com, the most popular resolution of 2021 was to get fit and exercise more. Some other New Year’s Resolutions included in the poll results were to volunteer to help a local charity, and to spend less time on social media.

A series of negative icons and social media alerts display above a laptop computer, illustrating the negative effect social media can have.
A lot of folks are resolving to spend less time on social media for their New Year’s Resolution.

Here at DealDash, we think that all of these New Year Resolutions are great, and anyone who tries to set one as a goal and follow it has our respect. As far as DealDash goes, we already have our 2022 New Year’s Resolutions in place:

We resolve to bring you great deals on a wide range of products all while providing the most exciting shopping experience around.

How can we pull off such a bold goal? By making sure we continue to offer parts of DealDash that you already love!

Great support

If you’ve spent any time on DealDash, then you know that the amazing people behind the great deals are almost as important as our auctions are! At DealDash we have a Team of dedicated folks who go above and beyond for our customers. Our Customer Support Team is the best in town and here to help 24 hours a day. You don’t have to listen to us scream about how great we are, listen to the thousands of reviews that people have left for us! If you’ve read this blog before, you know that we love to talk about the wonderful things our customer say about us.

Exciting auctions

On DealDash, the rules are the same for everyone: there is a 10 second auction clock and each bid placed by any bidder has the potential to be the final bid…the winning bid! However, we have introduced different types of auctions over the years to keep things fresh and fun! On DealDash, you can find:

  • Leaderboard Auctions that award you free bids for collecting time as he leading bidder
  • No Re-entry Auctions that eliminate the possibility of bidders being inactive and leaving an auction for an extended period of time
  • No Exchange Auctions that eliminate the exchange to bids option. These auctions are only for bidders who really want to receive the item!

These are just a few of the exciting types of auctions that you can find and bid in on DealDash!

Promotions and rewards to thank our bidders

Each and every day we thank our bidders by offering daily promotions and rewards that let you earn free bids and deep discounts. And one of our New Year’s Resolutions is to keep this up in 2022! We resolve to have great discounts on bid packs that will let you buy bids at a great low price! We also resolve to create exciting daily challenges that you can complete for coupons, free bids, and more! And we resolve to offer more fun, deals and auctions to make 2022 the best year yet!

We hope you end 2021 on a high note, and see you in 2022!

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “dealdash2021” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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Cyber Monday Week Is Still Here!

Do you have the Black Friday blues? Are you afraid that the best shopping days of the year have passed you by? After all, the biggest shopping day of the year for brick and mortar stores, Black Friday, has come and gone. And Cyber Monday, the biggest day of the year for online shopping, is over this year, too. Cyber Monday takes place every year on the Monday that follows Thanksgiving. This year it was on November, 29th. It is the day when online retailers offer their biggest discounts of the year to try and entice holiday shoppers. It is a relatively new event, having been around for only 16 years or so. In fact, the original iteration of Cyber Monday looked a bit different.

A computer screen searched for Cyber Monday Deals on the internet.
If you are sad that Cyber Monday is over, check out DealDash this week!

One online flower shop tried marketing White Wednesday as a shopping event for Americans to enjoy before Thanksgiving, but it did not catch on. Perhaps folks were too worried about what stuffing recipe they were going to use, or if deep frying their turkey would be a tasty idea, or just a terrible one.

You might be asking why you are reading all about Cyber Monday if it has already passed this year. It’s a bit early to get excited for Cyber Monday 2022-edition, right? Well, good news. The DealDash Team realized that all the promotions, auctions and deals for Cyber Monday could not be packed into a single day, so we extended our celebrations to be an entire week! Right now on DealDash it is Cyber Monday Week, so pull up a chair and pull out your favorite bidding device and get on DealDash ASAP to see what all the fuss is about!

Follow the leader

One exciting part of DealDash’s Cyber Monday Week Sale is the Leaderboard Auctions. Leaderboard Auctions are a special twist on the normal DealDash auctions that you know and love.

These auctions work as normal, but with one special twist; a leaderboard has been added to the auction page! The leaderboard will display the name of the bidders who have collected the most TAHB (Time as Highest Bidder) in that auction.

A chalk board with talleys keep track of the score during a competition
Leaderboard Auctions track the amount of TAHB time bidders earn in an auction and reward the top finishers!

When the auction ends, the three bidders who have collected the most TAHB in that auction will earn additional bid rewards!

More free bids during Cyber Monday Week

Cyber Monday Week on DealDash gives you the opportunity to earn more free bids than normal! Each day, the Time As Highest Bidder meter has a bonus multiplier attached to it. Some days it is 2X, other days it is 3X, and if you happen to visit DealDash on the right day during Cyber Monday Week, you will see even a 4X multiplier!

Just bid in the auctions as you normally do, and collect 2X, 3X or 4X on your TAHB meter!

Just visit DealDash.com or open up the DealDash App on your favorite device to get in on the Cyber Monday Week excitement. The best time to do your holiday shopping is now, so what are you waiting for?

If you are new to DealDash or the bidding fee online auction model and want to give it a try, use the promo code “dealdash2021” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

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